The Arb Club ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at www.thearbclub.com.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign up using a third-party provider (such as Google), we receive basic profile information from that service.

Subscription and Payment Data: If you subscribe to a paid plan, our payment processor Stripe collects and processes your payment information. We do not store your full card details on our servers — this is handled securely by Stripe in accordance with PCI DSS standards.

Usage Data: We collect information about how you use our platform, including search queries, pages visited, and feature interactions. This helps us improve our service and provide a better experience.

Device and Technical Data: We automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, and device information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our flight value analysis services
• Process your subscription and manage your account
• Send you service-related communications (account confirmations, billing notifications, technical notices)
• Respond to your enquiries and provide customer support
• Analyse usage patterns to improve our platform
• Protect against fraud and unauthorised access

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party companies that help us operate our platform (e.g., Stripe for payments, hosting providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Advertising

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse site usage. We also use Google AdSense to display advertisements, which may use cookies to serve ads based on your interests. For full details, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@thearbclub.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required to retain it for legal or legitimate business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@thearbclub.com.